Finding your way around
The top bar, organisation pages, platform pages, your account and the avatar menu.
Cerberius Agents has two levels. Your organisation holds things shared by everyone. Each platform is one system you support, with its own tickets and settings. Your account holds you, and for owners and admins the plan, bills and team. The top bar always shows where you are.
The top bar#
From left to right:
| Part | What it does |
|---|---|
| Logo | Takes you to your organisation's Overview. |
| Organisation ▾ | Your organisation's name. Opens a menu with Overview, and for owners and admins Keys, Rules and Notifications. If you belong to more than one organisation, Switch organisation is listed at the bottom. |
| Platform ▾ | Shown on platform pages, with the platform's coloured letter. Lists your platforms so you can switch. You stay on the same tab when you switch. All platforms takes you back to the Overview. |
| Avatar | Your initial, on the right. Opens your account menu. |
On a phone, platform pages show only the Platform ▾ menu, to save space. Use All platforms in that menu to get back to the organisation.
Organisation pages#
Under the top bar, organisation pages have these tabs. Approvers and viewers see only Overview.
| Tab | What's there |
|---|---|
| Overview | One panel per platform you can see. Owners and admins also get the Add platform button. |
| Keys | Your key library: Claude, OpenAI, GitHub and GitLab keys. See Keys. |
| Rules | Instructions every agent and chatbot follows. See Rules. |
| Notifications | Your Telegram chats and Slack channels. See Notification channels. |
Everything here is shared by all your platforms.
Overview panels#
The Overview shows one panel for each platform:
- The platform's letter mark and name. Click the name to open that platform's Queue.
- Three counts: Replies to approve, Being investigated and Failed.
- Up to five of the newest replies waiting for approval. Click one to open it. When nothing waits and nothing failed, an All clear box shows instead.
- Open queue at the bottom.
Owners and admins also see Ready or Needs setup on each panel. A platform that needs setup has a Finish setting up button.
The panels refresh on their own every 30 seconds. See Platforms.
Platform pages#
When you open a platform, its tabs are:
| Tab | What's there |
|---|---|
| Queue | Replies waiting for approval, tickets being investigated, and investigations that failed. See The queue. |
| Tickets | Every ticket on the platform, with filters. See Tickets and the ticket page. |
| Articles | Article ideas and drafts from the content writer. See Reviewing an article. |
| Chats | Conversations on your chatbots. See Chatbots. |
| Development | Only for people given Development on this platform. See Development. |
| Metrics | How the agent is doing. See Metrics and feedback. |
| Settings | Owners and admins only. Everything for this platform, on one page grouped by purpose. See The Settings page. |
The Queue badge#
The number next to Queue is how many replies on this platform are waiting for approval. It updates every minute.
The avatar menu#
Click your initial in the top right to see:
- Your name, email and role, such as "Approver of Alion".
- Your account: your profile. Owners and admins also see Plan & billing, Invoices and Team.
- Help, which opens this help centre.
- Sign out.
Your account#
Your account has these tabs. Approvers and viewers see only Profile.
| Tab | What's there |
|---|---|
| Profile | Your name, how you sign in, your organisations, and deleting your account. |
| Plan & billing | Your plan and what you've used this month. See Billing. |
| Payment methods | The card or PayPal account your bills are paid with. |
| Invoices | Your bills, and who they're emailed to. |
| Team | Who can sign in, their roles, the platforms they see and who may use Development. See Members and roles. |
People who run the Cerberius Agents service also see Service admin. You won't see it in your organisation, and you don't need it.
What approvers and viewers see
Approvers and viewers see only the platforms given to them, and only the daily work there: Queue, Tickets, Articles, Chats and Metrics. Settings, the organisation's Keys, Rules and Notifications, and the account's billing and team are for owners and admins.