Signing in

You sign in to Cerberius Agents with your Google account, your Apple account, or a one-time code sent to your email. There are no passwords.

Before you can sign in#

To join your team's organisation, you need an invitation. An owner or admin must first invite your email address under Your account › Team. We then email you an invitation with a link to sign in.

No organisation yet? Under the sign-in buttons, No account yet? links to Start free (or Request early access while sign-up is closed).

To sign in with Google, the email they add must be the address of your Google account. To sign in with Apple, either share the same email with Apple, or start from the link in your invitation. To sign in with a code, any email address works. Capital letters don't matter.

Sign in#

1. 1

   Open Cerberius Agents in your browser and click Sign in at the top right.

2. 2

   Click Sign in with Google.

3. 3

   Choose the Google account for the email address you were invited with.

With Apple#

1. 1

   The first time, open the link in your invitation email.

2. 2

   Click Sign in with Apple and sign in to your Apple account.

3. 3

   Choose whether to share your email or hide it. Both work when you start from the invitation link.

After the first time, Sign in with Apple on the sign-in page always finds you, whichever email Apple shows us. Each invitation link works for 14 days, and only until you first sign in. If yours has run out, ask an owner or admin to click Resend invitation in your ⋯ menu under Your account › Team.

With a code by email#

1. 1

   On the sign-in page, type your email address under Sign in with your email and click Email me a code.

2. 2

   Open the email from Cerberius Agents and copy the 6-digit code.

3. 3

   Type the code and click Sign in.

The code works once, for 10 minutes. After 5 wrong tries it stops working: ask for a new one. If no email arrives, check that your address is the one you were invited with, and look in your spam folder. For your privacy, the page doesn't say whether an address has been invited.

You land on your organisation's Overview. The first time you sign in, "Invited, not signed in yet" disappears from your line in the team list.

Links bring you back to the right page#

If you open a link to a page while signed out, such as a link from a Telegram or Slack notification, you're asked to sign in first. Once you have, you go straight to the page the link pointed to.

Notification links also say which platform they're about. If you're a member of that platform's organisation, the app switches to that platform for you.

Switching organisation or platform#

• Platform: use the Platform ▾ menu in the top bar. It lists every platform you can see. All platforms takes you back to the Overview.
• Organisation: if you belong to more than one organisation, open the Organisation ▾ menu. A Switch organisation list appears at the bottom.

The app remembers the platform you last chose in this browser.

Signing out#

Open the menu under your initial, top right, and click Sign out. If you don't sign out, you stay signed in on that browser for up to 7 days.

Delete your account#

1. 1

   Open the menu under your initial, top right, and click Your account.

2. 2

   On Profile, in the Delete my account row, click Delete my account….

3. 3

   In the pop-up, type your email address.

4. 4

   Click Delete my account.

It happens at once and can't be undone.

• If you're the only member of an organisation, it is deleted with you, with everything in it. The pop-up tells you which.
• If you're the last owner of an organisation others still use, the row says Hand over first instead. Make someone else an owner in Your account › Team, or delete the organisation there, then come back.

If sign-in fails#

More help: Common problems.