Getting started
What Cerberius Agents does, the words it uses, and setting up for the first time.
Start here
- What Cerberius Agents doesHow a support ticket becomes an approved reply, and what the agent will never do on its own.
- Key termsPlain definitions of the words used across Cerberius Agents.
- Signing inHow to sign in with Google, Apple or a code by email, why you need an invite first, and how to switch organisation or platform.
- First-time setupA checklist, in order, to get your first platform investigating real tickets.
- Finding your way aroundThe top bar, organisation pages, platform pages, your account and the avatar menu.