Cerberius Agents
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Chatbots
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Chatbots
Help chat for your website or portal: help sources, look, installing and signed-in visitors.
Basics
What a chatbot is
How a chatbot differs from the support agent, what it can and can't do, and when to use one.
Creating a chatbot
Create a chatbot, choose its AI model and key, write its instructions and test it before visitors see it.
Setting up
Help sources
Give a chatbot your help website or a Markdown help file, and keep what it knows up to date.
Look and feel
Set the chat's title, greeting, colour, corner, logo and suggested questions.
Going live
Installing a chatbot
Paste the embed code into your website, list the websites it may appear on, and fix it when it doesn't show.
Signed-in visitors
Let a portal chatbot know who is asking, so it can answer about their own account, using a short token your server signs.